Sweet Hot Pink Lace Mermaid Long Prom Dress

I ordered a PINK prom dress March 5th, it still has not shipped and I've emailed them FOUR Times. I only heard back once with a tracking number and when I put it in DHL it says that the person created a ticket but did not turn it over the DHL. BUYERS BEWARE! These dresses ship from China and this company does NOT HAVE GOOD customer service. Now my daughter willl not have her prom dress on time.